FAQ - Frequently Asked Questions

1. Are the clothes really like the pictures?
👉 Yes, our photos faithfully represent our products. Each item is tested and photographed before being listed online. No bad surprises: what you see is what you get.

2. How do I choose the right size?
👉 We provide a clear size guide on every product page. If you're hesitating between two sizes, we recommend taking the larger one for more comfort.

3. What if the size doesn't fit me?
👉 No worries: you can return the product within 14 days and request an exchange or a refund. Our goal is for you to be 100% satisfied.

4. How long does shipping take?
👉 Standard delivery takes between 7 and 12 business days. You'll receive a tracking number as soon as your order is shipped so you can follow your package in real time.

5. Is shipping free?
👉 Yes, shipping is free on orders over 40€. For orders below that amount, the fees are clearly displayed before checkout (no hidden costs).

6. Are your clothes good quality?
👉 Yes, we only select items that are comfortable, durable, and in line with current trends. Every item is checked before being shipped.

7. Is my payment secure?
👉 Absolutely! All payments are 100% secure through SSL (the same protection used by major online stores). You can pay by credit card or PayPal.

8. How can I contact customer service if I have an issue?
👉 You can contact us anytime via email at [yourmail] or directly through our contact form. We reply within 24 hours.